Malaysia Airlines Human Resource - 3276 Words

Executive Summary Malaysia Airlines Services or MAS is Malaysia national air transport service provider. Starting off in 1947, a small air service with just one twin engine Air Consul and now has become an award-winning airline with a fleet of more than 100 aircraft and servicing more than 100 different destinations. Three major human resource issues are being identified including over-supply of manpower and low productivity, discrimination and diversity. These three issues are being further explained and discuss in the following report. Over-supply of manpower and low productivity are seen as greatest problem that Malaysia Airlines was facing. The implication of the human resource issue include unpleasant working environment, low†¦show more content†¦Lead cabin crew can work till they are 45. Men retire at 55 no matter what their grade. This is considered discriminatory towards the employment policies, contrary to the Constitution and the United Nations Convention on the Elimination of All Forms of Discrimination Against Women, which Malaysia ratified in 1995. (Anis 2008) Apart from that, they also have physical discrimination on behalf of recruitment of air stewardess to join their cabin crew. For example, a requirement to become air stewardess is that they must have nice set of teeth, clear complexion (free of scars, acne and blemishes) and with a minimum height. 2.3 Diversity Malaysians on average are no exception to the general rule that money is the main reason why people go to work. But for the multi-cultural workforce, there are other factors which are considered important, in particular opportunities for self-development, growth and contribution to the community and nation. (Asma 1992) MAS recruit different nationalities of people from all over the world to join their crew. For example, engineers and pilots are hired from oversea, and this has created a highly diversified organization with advantages and disadvantages for the management to handle. Other than that the ground cabin crew such as the workers that help to transport the luggage and services are hired from some other countries to help cut the labor cost. Whether they are working intercultural or onShow MoreRelatedAir Asia Aims to be the Largest, Low Cost Airline Essay1262 Words   |  6 Pagesinnovation, efficiency and passionate approach to business with a route a network that extent through over 20 countries. Air Asia X, Thai Air Asia, Philippines’ Air Asia Inc., Air Asia Japan and Indonesia are companies that link with Air Asia in Malaysia. In addition, for the vision part in Air Asia, it aims to be the largest low cost air line in Asia by serving the 3 billion of people who are currently unde rserved with poor connectivity and high fares. 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